Warehouse Manager
With over 8 years of dedicated service to Chuck Dipple as a Personal Assistant, Boh transitioned to the warehouse management position in 2022, taking on the responsibility of ensuring the warehouse is fully stocked and efficiently managed. Boh's commitment to learning different parts and materials used in the warehouse has resulted in significant achievements in maintaining optimal inventory levels.
Boh's approach to work is characterized by a positive and cheerful demeanor, always putting on a smile and treating everyone with utmost respect—a reflection of the golden rule we abide by.
Embracing the Dipple work environment, Boh's favorite moments come from encountering the adorable furbabies, Sasha and Karl, who brighten his day with their affection. Outside of work, Boh finds therapeutic solace in spending quality time with his own beloved furbabies, and the gym serves as a rejuvenating outlet to maintain a healthy work-life balance. With Boh Khoeum Boi's exceptional dedication and delightful presence, the Dipple team thrives, ensuring a smoothly managed and fully stocked warehouse.
Mechanical & Electrical Manager
Ryan McCooey is an experienced Mechanical & Electrical Manager, boasting an impressive 11-year tenure at Dipple. His multifaceted role involves overseeing Comfort Consulting & Sales, meticulously scheduling and organizing tech and installation crews for specific projects, and ensuring accurate task and job pricing. With an unwavering focus on customer satisfaction and delivering exceptional experiences, Ryan takes charge of parts and equipment orders to guarantee seamless operations. Prior to joining Dipple, he spent 12 years as an electrical service tech and manager in New York before relocating to South Carolina to be with his family, a decision that ultimately led him to find a home within the Dipple family.
A significant part of Ryan's job involves mentoring and guiding young crew members, cultivating their skills and transforming them into efficient workers in their respective fields. Committed to providing continuing education opportunities, he fosters an environment of growth and personal development for the entire team. Alongside his dedication to professional growth, Ryan values the sense of family that permeates Dipple's culture, considering it more than just a workplace. Interacting with people in the community and forming genuine connections are highlights of his work inspiration, motivating him to set an example for his children and employees to excel in their careers.
Outside of work, Ryan finds solace in spending quality time with his kids, engaging in various activities together. Additionally, he maintains a healthy lifestyle by dedicating time to working out. Communication is a core value that guides his actions both within and outside the workplace, fostering strong bonds with colleagues, family, and friends. Over the course of his career, Ryan has had numerous memorable experiences, from contributing to the restoration of historical buildings to helping individuals comprehend their HVAC systems. However, the most rewarding moments come when customers invite him back to their homes for coffee and pie, signifying the successful completion of a job and the establishment of lasting relationships built on trust and satisfaction.
Plumbing Department Manager
Billy West is the esteemed Plumbing Manager at Dipple, boasting an impressive 13-year journey with the company. His career began as a skilled Service Technician and Lead Underground Specialist before taking the helm of the plumbing department. Throughout his tenure, Billy has garnered extensive experience in operating heavy equipment and completing various underground plumbing jobs.
As the Plumbing Manager, Billy's primary focus revolves around fostering a cohesive team environment among the technicians. His goal is to ensure that the team collaborates seamlessly while providing exceptional service to customers. Billy takes pride in being readily available to address any needs or concerns that arise, both from his team members and customers.
Beyond his professional pursuits, Billy finds joy in working on personal projects, such as his house and land. An avid enthusiast of automotive restoration, he spends quality time with his son while working on old cars. Reflecting on his career, Billy attributes the success of Dipple to its invaluable technicians, and he consistently prioritizes their well-being and growth, recognizing them as the backbone of the company's accomplishments.
Financial Controller
Nathan Ashley is an accomplished Financial Controller with a diverse skill set, overseeing critical aspects of Dipple's operations since June 2016. With a strong background in economics and business finance, Nathan's journey with Dipple began when he became a member of the company through his friendship with Chuck Dipple. Starting as Chuck's personal assistant, Nathan quickly proved his capabilities and was entrusted with significant responsibilities. As the Financial Controller, Nathan's key areas of expertise include bookkeeping, procurement, H/R management, fleet oversight, assisting with marketing decisions, and fostering community outreach initiatives.
Throughout his tenure at Dipple, Nathan has had the privilege of working closely with Chuck Dipple, learning from his wealth of experience and knowledge. In addition to his professional achievements, Nathan cherishes the daily presence of his two cherished work companions, Karl and Sasha. Outside of work, Nathan enjoys spending time with his two cats, indulging in his passion for golf and actively participating in Greenville's vibrant social scene alongside his husband, Jacob.
Driven by honesty, compassion, and integrity, Nathan's dedication to Dipple goes beyond financial matters. Together with Chuck, he is on a quest to improve the company's growth and success. Nathan actively contributes to the local community by engaging in charitable initiatives and supporting people in need. Notably, Dipple Plumbing's upcoming project to install a new sewer line for a 76-year-old woman and their involvement with the Greenville Humane Society exemplify their commitment to giving back to the community they serve.
President and Founder
For Chuck Dipple, plumbing runs deep in his blood. His early exposure to the craft came from his father, who was in the plumbing business and passed down invaluable knowledge and skills. Chuck's passion for plumbing started at a young age, with his father teaching him the tricks of the trade every day after school. By the time he graduated from high school, Chuck had already developed a profound understanding of plumbing inside and out.
At just 19 years old, Chuck's determination and expertise shone through when he became the youngest person in South Carolina to obtain a mechanical license. His journey in the industry accelerated when he joined a large company as a 'helper,' proving his mettle within four months by taking charge of all plumbing operations for the entire company. This experience further fueled his entrepreneurial spirit, leading him to establish Dipple Plumbing in 1979.
In the company's early years, Chuck's dedication and hard work were evident as they operated out of his mother's basement. His mom even played an integral role in the business's growth by answering phone calls and supporting the fledgling company. As they progressed through the years, Dipple Plumbing adapted to the times, embracing technological advancements from dispatching technicians with beepers to advertising services in the Yellow Pages.
Over the decades, Chuck's visionary leadership has steered Dipple Plumbing towards remarkable growth and success. What started with a single truck has now expanded to a fleet of 25 trucks, catering not only to plumbing needs but also offering HVAC, electrical, and home repair services. Chuck's unwavering commitment to excellence, coupled with his lifelong expertise in the field, continues to drive Dipple Plumbing's reputation as a trusted and reliable service provider in the industry.
